Effective Date: 17/10/2024

Adsio.io (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services (the “Service”). By using Adsio.io, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect different types of information from you when you interact with the Service, including:

1.1 Personal Information

• Account Information: When you create an account, we may collect your name, email address, billing information, and other details necessary to manage your account.
• Payment Information: When you subscribe to paid services, we collect payment details like credit card information or other payment method details.
• Communications: If you contact our support team, we may collect information about your inquiries and correspondence.

1.2 Usage Information

We collect information about how you use our Service, including:

• Log Data: We collect IP addresses, browser types, operating systems, and access times to monitor usage and performance.
• Device Information: Information about the device you use to access Adsio.io, including device type, software, and settings.
• Cookies: We use cookies and similar technologies to store user preferences, improve your experience, and analyze how you use the Service.

1.3 Third-Party Data

If you integrate Adsio.io with third-party platforms like Facebook, Instagram, TikTok, or Google Ads, we may collect certain information from those platforms (e.g., advertising account data, performance metrics, ad creative, etc.). This data is used to enhance your experience on the platform.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide and Improve the Service

• Managing your account and delivering requested services;
• Personalizing the Service to match your preferences;
• Improving the functionality and usability of the Service.

2.2 To Communicate with You

• Sending important account updates, notifications, or information about features, billing, and policy changes;
• Responding to your inquiries or support requests.

2.3 For Analytics and Performance

• Monitoring and analyzing trends, usage, and activities in connection with the Service to optimize performance;
• Conducting research to improve or develop new features for the Service.

2.4 For Legal and Security Purposes

• Protecting the security and integrity of Adsio.io, our users, and third-party platforms;
• Preventing and addressing fraud, legal claims, or violations of our Terms of Service;
• Complying with legal obligations or regulatory requirements.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

3.1 Service Providers

We may share your personal information with trusted third-party service providers who help us operate our business, such as:

• Payment processors;
• Cloud storage or hosting providers;
• Customer support platforms;
• Analytics and marketing partners.

3.2 Business Transfers

If Adsio.io undergoes a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. You will be notified of any such changes.

3.3 Legal Requirements

We may disclose your information to law enforcement, government agencies, or legal advisors if required to do so by law or in response to legal processes.

4. Your Choices and Control

4.1 Accessing and Updating Information

You may access and update your account information at any time by logging into your account. If you wish to delete your account, you can contact us at [email protected].

4.2 Managing Cookies

You can manage your cookie preferences by adjusting your browser settings. Please note that disabling cookies may affect your experience on the Service.

4.3 Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in each email or by contacting us directly.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments.

However, no system is completely secure. While we strive to protect your data, we cannot guarantee its absolute security. If you believe your account has been compromised, please contact us immediately.

6. Data Retention

We will retain your personal information for as long as necessary to provide you with the Service, comply with legal obligations, resolve disputes, and enforce our agreements. If you close your account, we may retain certain information to comply with legal and regulatory obligations.

7. Children’s Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that a user is under 18, we will delete their information from our records.

8. International Data Transfers

If you are located outside the United States, your personal information may be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using the Service, you consent to the transfer of your information to the United States.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through the Service. Your continued use of Adsio.io after any changes constitutes your acceptance of the updated Privacy Policy.

10. Your California Privacy Rights

If you are a California resident, you have specific privacy rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect;
• The right to request deletion of your personal information;
• The right to opt-out of the sale of your personal information (note: we do not sell personal information).

To exercise your rights, please contact us at [email protected].

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Adsio.io
Email: [email protected]